Frequently asked questions

Do you ship internationally?

Currently, we only provide shipping within the United States.

Is there a way to track my order?

Yes! Once your order is dispatched, you will receive an email containing tracking information.

How secure is my personal and payment information?

Your security is our priority. Our website employs industry-standard encryption to keep your information safe. You can shop with peace of mind, knowing your data is well protected.

How can I check if an item is available?

If an item is unavailable, it will be labeled as “Sold Out” on its product page.

Can I cancel or modify my order?

If you need to cancel or change your order, please reach out to our customer service at Info@zlixy.store as soon as you can.

What is Zlixy's Return Policy?

We have a customer-friendly return policy. If you’re not fully satisfied with your purchase, you can return it within 10 days for a refund or store credit.

Can I change my order after placing it?

Yes, changes can be made as long as your order hasn’t been shipped. For assistance, please email our support team at Info@zlixy.store with your order details.

What payment methods do you accept?

We accept a variety of payment options, including:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • JCB
  • Mastercard
  • Visa

For more information, please contact us:

  • Business Hours: 09:00am to 05:00pm
  • Phone number: +1 (341) 212-4796
  • Email: Info@zlixy.store
  • Address: 30 Elsie Dr, Manchester, CT 06042, United States