About Our Products

What types of dining sets do you offer?

At Zlixy, we offer a diverse range of dining sets — from traditional wooden sets to modern minimalist collections. Our catalog includes dining tables, chairs, benches, and complete dining room sets tailored for different styles and room sizes.

What materials are your dining sets made from?

We use high-quality materials such as solid wood (oak, walnut, maple), engineered wood with veneers, metal frames, glass tops, and a variety of upholstery options. Every piece is selected for durability, function, and style.

Do your products require assembly?

Yes, most of our dining sets require some assembly. We include detailed step-by-step instructions and the necessary tools with every product. Assembly usually takes 30–60 minutes depending on the item.

Do you offer custom furniture?

At this time, we do not offer custom-made dining sets. However, we have a wide selection of ready-made styles and finishes to match your preferences.

Orders & Shipping

How long does shipping take?

Orders are typically delivered within 5–9 business days. This includes 1–3 days of handling time and 4–6 days for delivery via trusted carriers like FedEx, UPS, or USPS.

Do you ship internationally?

Currently, we only ship within the United States.

Is shipping free?

Yes! We offer free shipping on all orders across the U.S.

Will I get a tracking number?

Yes, once your order is shipped, we’ll email you a tracking number so you can monitor your delivery in real time.

What happens if I never receive my order?

Contact us at Info@zlixy.store and we’ll investigate with our shipping partners. If your package is confirmed lost, we’ll replace or refund your order.

Returns & Exchanges

What is your return policy?

We offer a 30-business-day return window. Items must be in original condition, unused, and in the original packaging to qualify. Visit our Refund Policy page for full details.

Do you charge return shipping fees?

No. If your return is accepted, we provide a free return shipping label.

Can I exchange an item?

Yes! The fastest way is to return the unwanted item and place a new order once the return is approved.

What if my product arrives damaged or defective?

Please contact us immediately at Info@zlixy.store with photos. We’ll resolve the issue promptly by replacing the item or issuing a refund.

Payment & Billing

What payment methods do you accept?

We accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, Apple Pay, and Stripe payments.

Is my payment information secure?

Absolutely. We use SSL encryption and comply with PCI DSS standards. Your full card details are never stored on our servers.

Can I pay in installments?

No. At this time, we only accept full payments at checkout.

What currency do you charge in?

All prices are listed and charged in U.S. Dollars (USD).

Still Have Questions?

Business Address: 30 Elsie Dr, Manchester, CT 06042, United States
Phone number: +1 (341) 212-4796
Email: Info@zlixy.store
Business Hours: Monday to Friday 9:00 AM – 5:00 PM (GMT-05:00, EST)
Order Cut-off Time: Orders placed before 5:00 PM EST are processed same-day